Last Updated: 7/20/26
Premier Institute of Oral & Facial Surgery respects your privacy and is committed to protecting the personal information you share with us through our website, online forms, phone calls, text messages, and other communication channels.
This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or contact our office.
Premier Institute of Oral & Facial Surgery 2855 N Hwy 67 Florissant, MO 63033 Phone: 314-627-1953
1. Information We Collect
We may collect personal information when you voluntarily submit it through our website, scheduling forms, contact forms, phone calls, text messages, emails, or other communication with our office.
This information may include:
· Your name
· Phone number
· Email address
· Preferred appointment time or day
· Treatment interest, such as dental implants, wisdom teeth removal, jaw surgery, TMJ treatment, or other oral surgery services
· Comments, questions, or information you choose to provide
· Insurance or payment-related information, when applicable
· Website usage information, such as pages visited, browser type, device type, and general location data
Please do not submit sensitive health information through general website contact forms unless specifically instructed by our office. Existing patients should contact our office directly for questions involving private health information.
2. How We Use Your Information
We may use the information we collect to:
· Respond to your questions or appointment requests
· Contact you about scheduling, treatment options, consultations, or follow-up needs
· Provide information about our oral surgery and dental implant services
· Improve our website, patient communication, and overall patient experience
· Confirm appointments or communicate office-related updates
· Process patient inquiries, forms, and requests
· Support internal office operations
· Comply with legal, regulatory, insurance, billing, or healthcare requirements
We do not sell your personal information.
3. Health Information and HIPAA
Premier Institute of Oral & Facial Surgery is a healthcare provider and may be subject to the Health Insurance Portability and Accountability Act, commonly known as HIPAA.
Protected health information collected during your care is handled in accordance with applicable healthcare privacy laws and our Notice of Privacy Practices. This website Privacy Policy is intended to explain how
information is collected and used through our website and general online communication channels. It does not replace our HIPAA Notice of Privacy Practices.
Patients may request a copy of our Notice of Privacy Practices by contacting our office at 314-627-1953.
4. Text Messages, Calls, and Email Communication
By providing your phone number, you consent to receive calls and text messages from Premier Institute of Oral & Facial Surgery for purposes related to our services, including appointment scheduling, appointment reminders, treatment inquiries, follow-up communication, and patient care coordination.
Message frequency may vary. Message and data rates may apply. You may reply STOP to unsubscribe from text messages or HELP for assistance.
Email and text messaging may not always be fully secure. Please avoid sending sensitive medical information by email or text unless directed by our office through an approved secure method.
5. Cookies and Website Tracking
Our website may use cookies, analytics tools, pixels, or similar technologies to understand how visitors use the site, improve website performance, measure marketing effectiveness, and enhance the user experience.
These tools may collect information such as:
· IP address
· Browser type
· Device type
· Pages visited
· Time spent on the website
· Referral source
· General geographic location
You may be able to disable cookies through your browser settings. However, disabling cookies may affect certain website features.
6. How We Share Information
We may share information only when necessary and appropriate, including with:
· Our doctors, clinical team, administrative team, and billing team
· Technology vendors that help operate our website, scheduling systems, communication tools, analytics, or patient support systems
· Insurance providers or payment processors, when applicable
· Legal, regulatory, or government authorities when required by law
· Other healthcare providers involved in your care, when permitted or required
We require service providers and vendors to protect personal information and use it only for the services they provide to our practice.
7. Third-Party Websites
Our website may contain links to third-party websites, social media pages, payment platforms, financing providers, review platforms, or other external resources. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
8. Data Security
We take reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, use, disclosure, or loss.
However, no website, email system, text message platform, or electronic transmission method can be guaranteed to be completely secure.
9. Children’s Privacy
Our website is intended for general audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children through our website without appropriate parental or guardian involvement.
10. Your Choices and Rights
You may contact us to:
· Update or correct your contact information
· Request that we stop contacting you for non-essential communication
· Opt out of text messages by replying STOP
· Ask questions about how your information is used
· Request information about our Notice of Privacy Practices
Certain healthcare records and protected health information are governed by HIPAA and other applicable laws. Patient rights related to medical records and protected health information are described in our Notice of Privacy Practices.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Premier Institute of Oral & Facial Surgery 2855 N Hwy 67 Florissant, MO 63033 Phone: 314-627-1953